Keynote with Glen Tullman (CEO, Allscripts)

Posted by Vineet Bansal

at October 11, 2009

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An Oxford Alum and current CEO of Allscripts, Glen Tullman starts with identifying the problems in the current healthcare industry. Technology, he says, is necessary but not the sufficient requirement for having an efficient healthcare system. Technology is needed but there are several other issues which seek solution.

“How to improve quality of care”

“How to lower cost”

“How to improve patient safety” “How to increase patient satisfaction “

To address to these issues he believe right time is NOW. All these concerns are inter-related and if combined they boil down to one common concern- “Lack of information and information distribution”

“Technology is always overestimated in the short run and underestimated in the long term”. By overestimating the importance of technology, other aspects of improving the overall healthcare system are often neglected. Ultimate aim of technology is to provide information.

Primary target of Allscripts is to be “The Bloomberg of Healthcare”. Using technology they want to provide connectivity within the healthcare system. Technology is there and in terms of systems and infrastructure we have what is needed. It’s the information flow which is missing. “The future id here …. It’s just not distributed”. To have an efficient distribution network, leadership is needed.

To be a true global leader having an efficient healthcare system is of utmost importance. To bring about these changes 4 things are necessary: vision, standards, incentives and time limited. The biggest incentive to bring about these changes is $ 38 billion dollars which the government has set aside for improving the healthcare system.

He concludes with an interesting thought “ Many things seem impossible until they are done- Nelson Mandela”. Thinking beyond technology and putting technology in perspective is what he believes is required.